- Last Updated on Monday, 26 November 2012 22:26
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The Telecommunicator Career
Being part of the public safety team requires people who can react and respond appropriately reguardless of the situation at hand. As such, a Telecommunicator must be willing to operate under high stress situations in order to keep both the public and emergency responders (Police, Fire, EMS) safe. The public deserves the expectation of consistency in their safety and security, and the right character traits to help the telecommunicator excel under these conditions.
The Ideal Candidate Characteristics:
- A sense of compassion for those in need
- Honesty, integrity and ethical conduct both inside and outside the work environment
- A positive attitude and strong work ethic
- Adaptable and flexible to changes in the work environment
- Committed to excellence in customer service
- Reacts quickly and effectively in all situations
- Thinks logically and has excellent problem solving skills
- Possesses multi-tasking and prioritization skills, and
- Enjoys a team atmosphere and working closely with others.
Due to the nature of the industry, a telecommunicator may be called on at any time, whether that would be a bright July morning or snowy December night. We provide essential services that must operate 24 hours a day, 7 days a week. Our team of highly dedicated Telecommunicators operate on a 12 hour shift schedule covering all holidays and weekends, and rotating shift times when necessary. The work is challenging and demands the best at all times, but those that succeed know that the greatest reward is becoming a part of an essential and critical team, helping those in their time of desperate need.